Contact Us

We’re here to help

Hello. How can we help?

We’re always happy to help at Avo. Whether you’ve got a question about our insurance, you need help with your account, or you simply have a suggestion, please feel free to get in touch. Our friendly customer service team are available 5 days a week during normal business hours.
Address
Unit 3701, 3705-6, 37/F, 118 Connaught Road West, Sheung Wan, Hong Kong
Service hours
Monday to Friday: 9:00am – 6:00pm
Closed on Saturday, Sunday and public holidays
Customer service enquires
+852 3572 8222
+852 2861 1289
General enquires
Media enquires

Complaints
Avo Insurance Co., Ltd
Ms. Susan So
Unit 3701, 3705-6, 37/F, 118 Connaught Road West, Sheung Wan, Hong Kong
+852 3572 8222
Insurance Authority
+852 3899 9983
The Insurance Complaints Bureau
+852 2520 2728
VHIS Office (for VHIS Plan only)
+852 2529 8900
Inland Revenue Department (for VHIS Plan only)
+852 2594 5000

##def83a242b9620f7b9a3d12de69d4734a349cb2b##