Contact Us
We’re here to help
Hello. How can we help?
We’re always happy to help at Avo. Whether you’ve got a question about our insurance, you need help with your account, or you simply have a suggestion, please feel free to get in touch. Our friendly customer service team are available 5 days a week during normal business hours.
Address
5/F, 160 Des Voeux Road West, Sai Ying Pun, Hong Kong
Service hours
Monday to Friday: 9:00am – 6:00pm
Closed on Saturday, Sunday and public holidays
Customer service enquires
[email protected]
+852 3572 8222
+852 2861 1289
General enquires
[email protected]
Media enquires
[email protected]
Complaints
Avo Insurance Co., Ltd
Ms. Susan So
5/F, 160 Des Voeux Road West, Sai Ying Pun, Hong Kong
[email protected]
+852 3572 8222
Insurance Authority
[email protected]
+852 3899 9983
The Insurance Complaints Bureau
[email protected]
+852 2520 2728
VHIS Office (for VHIS Plan only)
[email protected]
+852 2529 8900
Inland Revenue Department (for VHIS Plan only)
[email protected]
+852 2594 5000
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