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General
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Q1. Who is Avo?
Q2. Can I contact Avo via email for enquiry?
Q3. How can I check the features of Avo's products?
Q4. I am not a Hong Kong resident, can I purchase Avo's products?
Q5. What is Premium Levy?
Q6. What is the rate of Premium Levy? Is there a levy cap for any policy?
Q7. What if I refuse to pay the Premium Levy?
Q8. Can a refund of the Levy be made if I cancel my policies?
Q9. How can the IA ensure that no excessive levy is collected by insurance companies?
Q10. Does the Premium Levy apply to new policies and renewal policies?
Q11. How long does it take to arrange my premium refund for my policy cancellation?
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