Making your claim offline
Submit your claim to us in 3 steps
We usually have a reply within 10 working days.
Step 1: download and complete the claim form
Screen Replace Claim Form
DownloadStep 2 - get your documents ready
Prepare the required supporting documents according to the "Claim Documentations Checklist" listed on the Claim Form.
Step 3: submit application
Send us the completed claim form and required supporting documents within 30 days after the incident:
By post
Avo Insurance Company Limited
5/F, 160 Des Voeux Road West, Sai Ying Pun, Hong Kong
or
By email